Bulk SMS Services

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What is Bulk SMS Service ?

Bulk SMS service, or bulk messaging, lets you send one message to a big group of people at the same time. It’s a quick, affordable, and personal way to talk to customers, employees, or a large audience. Whether you want to share marketing stuff, special offers, updates, reminders, or alerts, bulk SMS gets your message to the right people fast and directly.

Use cases of Bulk SMS Services:

  • ✔ OTP Services
  • ✔ Banks & Colleges
  • ✔ Alerts & Notifications
E-commerce

OTP Services

OTP (One-Time Password) services provide a secure and convenient way to verify user identity. They generate unique, time-sensitive codes sent to the user's registered mobile number, enhancing security for online transactions and account access.

Hospitality

Banks & Colleges

Bulk SMS in banks is used for sending transaction alerts, OTPs, promotional offers, and important updates to customers efficiently. In colleges, it helps in sharing exam notifications, attendance alerts, and event announcements with students and parents.

Healthcare

Alerts & Notifications

Bulk SMS is used for instant notifications and alerts to inform customers about transactions, updates, or emergencies. It ensures timely communication, enhancing customer engagement and trust.

Types Of Bulk SMS Services

Promotional SMS

Promotional SMS

Promotional SMS is a cost-effective and efficient way to reach out to potential and existing customers with marketing campaigns, offers, and promotions. Designed to boost customer engagement and drive sales, promotional SMS services allow businesses to send bulk messages instantly to a large audience. These messages typically aim to attract new customers or retain existing ones by highlighting discounts, seasonal offers, or special deals.

Transactional SMS

Transactional SMS

Transactional SMS ensures seamless communication between businesses and their customers by delivering important and time-sensitive information. This type of SMS is used for alerts, notifications, and confirmations, such as OTPs (One-Time Passwords), account updates, booking confirmations, and more. Unlike promotional SMS, transactional messages are not restricted by time limits and can be delivered 24/7, ensuring critical information reaches the recipient promptly and reliably.

Types of Transactional SMS Categories

  • Implicit Category: These messages are sent to customers without needing their prior consent. Examples include OTPs, account alerts, and system-generated notifications.
  • Explicit Category: These messages require the customer's prior approval or subscription. Examples include personalized reminders, subscription-based updates, and consent-based notifications.
RCS SMS

Rich Communication Services

RCS (Rich Communication Services) is a next-generation messaging protocol designed to enhance traditional SMS and MMS capabilities. It provides a richer and more interactive communication experience for users, combining the reliability of SMS with advanced features similar to modern messaging apps

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