Cloud Telephony Services

Make Calls Easier & Faster

What is Cloud Telephony Services?

Cloud telephony Service is a communication technology that allows businesses to make and receive calls over the internet, rather than traditional phone lines. With cloud telephony, businesses can have a virtual phone system that is hosted in the cloud, providing advanced communication features and flexibility.

Cloud telephony services are used by a wide range of industries and businesses:

✔ E-commerce and retail
✔ Healthcare
✔ Banking and finance

E-commerce And Retail

Cloud telephony services help businesses manage customer inquiries, order tracking, and delivery-related calls.

Hospitality And Tourism

Cloud telephony services are used by hotels, resorts, and travel agencies to manage customer inquiries, reservations, and booking-related calls.

Healthcare

Cloud telephony services are used by hospitals, clinics, and medical practices to manage patient appointments, reminders, and emergency calls.

Call Centers

Cloud telephony services are used by call centers to manage inbound and outbound calls, track call metrics, and improve customer interactions.

Our Cloud Telephony Services

Toll-Free Number (TFN)

A toll-free number is a telephone number that allows your customers to call you without incurring any charges. The cost of the call is covered by your business, making it easier for customers to reach out without worrying about their phone bills. Typically starting with prefixes like 1800 or 800, a toll-free telephone number is ideal for customer service, sales inquiries, and support lines.

Missed Call Service

Missed call service is a powerful tool for businesses looking to improve their customer engagement, generate leads, and reduce call costs. By choosing the right missed call service provider and implementing it effectively, businesses can unlock the full potential of this technology and gain a competitive edge in today’s marketplace.

Virtual Mobile Number (VMN)

Virtual Telephone phone numbers give your business a professional appearance, anywhere, anytime. Choose local or toll-free numbers, forward calls, manage voicemail, and boost flexibility. Scalable, affordable, and feature-packed, virtual phone systems are the future of business communication.

Click2Call (C2C)

Enables website visitors to initiate a phone call with just one click. With Click to Call Service, businesses can enhance their customer service experience and provide an efficient way for customers to get the support they need.

How does Click to call API work?

Click-to-call is a technology that allows users to initiate phone calls with a simple click. It involves placing a clickable button or link in a digital interface, such as a website or app. When a user clicks on the button, the system identifies the associated phone number and establishes a call connection using various routing methods, such as traditional phone lines or VoIP. Optional verification steps may be included for security purposes. Click-to-call simplifies the process of connecting with businesses or individuals, improving accessibility and user experience.

Interactive Voice Response (IVR)

IVR (Interactive Voice Response) service providers in India play a crucial role in enhancing customer interactions and streamlining business operations. These providers offer a range of IVR solutions, including cloud-based IVR systems, virtual numbers, toll-free numbers, and voice streaming services. By Implementing IVR, businesses can automate routine tasks, improve customer self-service capabilities, and reduce operational costs.

Bulk Voice Call

Reach Large Number of Audience with Voice Calls. Easily create personalized voice messages and send them to your specific audience using our user-friendly platform.

• Alerts & Reminders
• Business Promotions
• Election Campaigns
• Latest Offers & Deals
• Customer Surveys