Find answers, step-by-step guides, and helpful resources for Tekmorise products and services.
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A quick orientation to your Tekmorise account and where to find everything.
Step-by-step instructions for launching your first messaging campaign.
Connect and verify your WhatsApp Business number for support and notifications.
How contacts, deals, and conversations are organized inside your CRM.
The building blocks of a workflow — triggers, conditions, and actions.
Route incoming calls to the right team with a simple cloud IVR setup.
A breakdown of what appears on your monthly Tekmorise invoice.
How to submit and track content or design change requests.
The questions our support team hears most often.
Once your account is set up, the Getting Started guide above walks you through your dashboard, your first integration, and where to find each product area.
Go to WhatsApp Business API settings, verify your business number, and submit it for approval. Most numbers are approved within a few business days.
Yes. You can import contacts via CSV or sync them directly from an existing CRM or spreadsheet using the import tool in CRM settings.
A workflow starts with a trigger (like a new contact or an incoming message), followed by conditions and actions you configure — no code required.
You will be notified as you approach your plan limit. You can upgrade your plan or purchase additional message credits at any time from Account & Billing.
From Account & Billing, go to Team Members and send an invite by email. You can assign roles and permissions per teammate.
Yes. Call flows are built visually — you can route by time of day, caller data, or team availability without contacting support.
Billing details, payment methods, and past invoices are all available under Account & Billing in your dashboard.
Yes. Most products include a sandbox or test mode so you can try message templates, workflows, and integrations before going live.
Use the Contact Support option at the bottom of this page, or reach out directly through the Contact Us page — our team typically responds within one business day.
Contact our team. We're ready to help with anything the guides above don't cover.